FAQ: Frequently Asked Questions
If there is anything you need to know about
us or our services that isn't covered here, then please contact us
Do you provide a self drive service ?
No our service comes with a driver at all times, we can either stay with you for the duration of your trip (at an additional cost) or we will deliver to your destination and return at the required time for the return journey.
Do you provide a trailer service ?
We have a trailer that can be supplied for luggage or any bulky equipment needed for travel, this will be at an additional charge.
What type of payments do you accept ?
We accept Visa, MasterCard, Switch, American Express and Delta (Details will be taken over the phone DO NOT send by email)
Cheque - please make payable to JG Minibuses)
Cash (Outward and return journeys to be paid on outward Trip on the day of travel)
What insurance do you have ?
We have fully comprehensive insurance and 2 million pounds worth of Public Liability insurance on each vehicle.
What licences do your drivers hold ?
All drivers are currently licenced with the local councils as chauffeurs and cars are licensed but exempt from displaying licensing plate for discretion. All our bus drivers are licenced to drive PSV vehicles.
Do you have the correct Licences for operating a passenger carrying service ?
All buses are covered by an operators licence held by Jason Gorey, Proprietor.
Do you have the correct Licences for operating a passenger carrying service ?
All buses are covered by an operators licence held by JG Travel LTD.
Are you a member of a breakdown service ?
We have full membership with the AA with roadside assistance and guaranteed relay of all passengers in unlikely event of a Vehicle breakdown.
What guarantees do you offer in the unlikelihood of a breakdown for relocation ?
We have purchased additional cover from the AA for passenger relocation.
How often are your buses serviced ?
Each bus under goes a full PSV maintenance check and service every 10 weeks.
How often are the cars serviced ?
Every 12 weeks.
How old are your vehicles ?
Our vehicles have been registered from late 2007 with new additions to the fleet each year - for more about our buses see our vehicle page.
Do you have a current police check ?
All drivers hold a current CRV enhanced police record check.
Where are you based ?
We are based in Carlton Nottingham, but run a National service.
What services do you offer ?
- Local coverage
- Long distance
- Executive service
- Corporate service
- Weddings
- Airports & seaports
- Contract work undertaken
- 24 hours 7-day service